MIU MIU Client Advisor Tokyo Aoyama (Tokyo, JP)

Prada Group
Tokyo
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryEducation: high_schoolSkills: ["Customer focus","Teamwork","Professional conduct","Responsibility","Communication"]

Create exceptional, memorable luxury client experiences as a MIU MIU brand ambassador. Own personal and store sales targets, maintain high standards of client service, and drive KPI performance. Deeply understand MIU MIU brand heritage to deliver informed conversations and styling. Proactively collect client information, update CRM accurately, and advance personalized omnichannel engagement for future business opportunities, while supporting store operations and omnichannel appointments.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
2 months ago

MIU MIU Client Advisor Tokyo Aoyama (Tokyo, JP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Create exceptional, memorable luxury client experiences as a MIU MIU brand ambassador. Own personal and store sales targets, maintain high standards of client service, and drive KPI performance. Deeply understand MIU MIU brand heritage to deliver informed conversations and styling. Proactively collect client information, update CRM accurately, and advance personalized omnichannel engagement for future business opportunities, while supporting store operations and omnichannel appointments.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Deliver outstanding service by putting the client first and following the “Client Journey Ceremony” to address client needs.
  • •Drive personal sales performance to exceed individual targets and contribute to overall store success.
  • •Maintain highest standards of client service and sales quality with strong motivation to achieve KPI goals.
  • •Understand MIU MIU products and brand DNA (history, culture) to enhance client communication, conversations, and styling proposals.
  • •Capture client information, input accurate data into the CRM system, and support personalized approaches through omnichannel engagement.

Key Requirements

  • •High school education or higher.
  • •Passion for fashion and a fan of Prada/Miu Miu/Church’s.
  • •Experience in sales and building customers at luxury brands, premium luxury, or select shops.
  • •Strong experience selling Ready-to-wear, Shoes, and Leather Goods.
  • •Business-level Japanese plus sales experience using foreign languages such as English, Chinese, and Korean.
Education:High School
Skills:Customer focusTeamworkProfessional conductResponsibilityCommunication
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRMSmartphoneE-commerceDigital toolsOmnichannel

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn