Assistant Manager - Client Operations (Apprentice - 12 Months) (Mumbai, MH, IN, 400063)

HSBC
Mumbai
Workplace: OnsiteContractFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Teamwork","Interpersonal skills","Customer focus"]

Join the Global Asset Management team to ensure timely, accurate transaction reporting for investor services. Manage customer communications to drive timely resolution and support distribution and investor services for corporate customers. Partner closely with service providers, flag discrepancies, and help identify process efficiency improvements. Maintain compliance with regulatory requirements and process manuals, contribute to knowledge management, and support contingency/leave planning and monthly reporting.

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FursaFursa
HSBC
HSBC
1 day ago

Assistant Manager - Client Operations (Apprentice - 12 Months) (Mumbai, MH, IN, 400063)

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Last checked: 13 hours agoStatus: Live

Job Summary

Join the Global Asset Management team to ensure timely, accurate transaction reporting for investor services. Manage customer communications to drive timely resolution and support distribution and investor services for corporate customers. Partner closely with service providers, flag discrepancies, and help identify process efficiency improvements. Maintain compliance with regulatory requirements and process manuals, contribute to knowledge management, and support contingency/leave planning and monthly reporting.
Location: Mumbai
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure timely and error-free reporting of transactions received at the Investor Service Centre.
  • •Manage customer communication to drive timely resolution.
  • •Support distribution and investor services with a focus on corporate customers.
  • •Interface with service providers and highlight discrepancies or gaps in a timely manner.
  • •Maintain compliance with regulatory requirements and process manuals, and contribute to knowledge management and efficiency improvements.

Key Requirements

  • •Understand mutual fund and security markets.
  • •Strong verbal and written communication, plus teamwork and interpersonal skills.
  • •Comfort working in a client-facing service role.
  • •Graduate or postgraduate qualification (ideally).
  • •Knowledge of the local language is an advantage.
Education:Bachelor's
Skills:CommunicationTeamworkInterpersonal skillsCustomer focus
Tech Stack:Excel

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn