Account Manager
iwoca
Leeds, London
Workplace: HybridFull timeGBP 30,000 - 41,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Customer relationship management","Consultative selling","Growth mindset","KPI focus"]Own the end-to-end customer journey for small businesses: convert new prospects, build long-lasting relationships, and drive retention and revenue growth. You’ll be an expert in SMEs and the business lending market, explaining complex products and services with consultative, customer-first skills. Working in Account Management, you’ll manage an assigned portfolio from onboarding through ongoing service and KPI performance, supported by mentors and clear progression pathways.
