Technical Account Manager - DACH

Camunda
Germany
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Collaboration","Strategic problem solving","Stakeholder management","Communication","Relationship building"]

Serve as the primary technical advisor for designated enterprise customers, guiding them through Camunda adoption from onboarding to ongoing operations. Build and execute tailored technical adoption plans to maximize business outcomes, provide hands-on guidance and best practices to technical and business stakeholders, and proactively conduct health checks to identify and remove execution risks. Collaborate cross-functionally to drive measurable outcomes, with occasional on-site account visits up to 50% during busy periods.

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FursaFursa
Camunda
Camunda
5 hours ago

Technical Account Manager - DACH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the primary technical advisor for designated enterprise customers, guiding them through Camunda adoption from onboarding to ongoing operations. Build and execute tailored technical adoption plans to maximize business outcomes, provide hands-on guidance and best practices to technical and business stakeholders, and proactively conduct health checks to identify and remove execution risks. Collaborate cross-functionally to drive measurable outcomes, with occasional on-site account visits up to 50% during busy periods.
Location: Germany
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of the Camunda adoption journey.
  • •Create and execute tailored technical adoption plans to maximize business outcomes and ensure long-term success.
  • •Provide hands-on technical guidance, best practices, and advisory services to business and technical stakeholders from onboarding through operations.
  • •Identify and remove execution risks via platform and solution health checks, escalation management, and advocating for customer needs internally.
  • •Partner with cross-functional teams (Customer Success, Consulting, Support, Product, Engineering, Sales, Pre-Sales) to drive measurable customer outcomes, including on-site visits as needed (up to 50%).
Travel: High travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Remote WorkHealth InsurancePensionLearning Budget

Key Requirements

  • •At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software.
  • •Hands-on technical expertise with a high-level programming language (Java, C#, or Python) and relevant enterprise software frameworks.
  • •Solid understanding of modern solution architectures and paradigms, including DevOps topics (especially Kubernetes).
  • •Proven ability to build trusted relationships and provide advisory services to both technical and business stakeholders.
  • •Willingness to spend time on-site with clients as needed (up to 50% during busy periods) and speak German fluently.
Experience:3+ years
Skills:CollaborationStrategic problem solvingStakeholder managementCommunicationRelationship building
Certifications:AWS Certified Solutions ArchitectAzure Solutions Architect ExpertCKADCKA
Languages:German
Tech Stack:JavaC#PythonDevOpsKubernetes

Company Brief

Camunda
Provides an open-source and commercial platform for process orchestration and workflow automation, enabling enterprises to design, execute, and monitor business processes across people, systems, and AI agents.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series B
Headquarters: Berlin, Germany
Founded: 2008
Glassdoor
Glassdoor: 3.4
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