Atos

1 month ago

Customer Service Support with French Language (Timisoara, RO)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join Eviden (ATOS) in Timisoara as a customer service specialist supporting financial operations via phone and ticketing systems. You will assist clients with card/banking issues, provide account information, and help customers lodge order appeals. French is mandatory (B2+), English is beginner level, and you’ll work in an international environment with opportunities for certifications and growth.

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist clients via phone or ticketing system for financial operations (card/banking blocking due to fraud/lost/theft)
•Provide information on bank statements, payment transactions, and card status
•Assist clients who want to lodge appeals for their orders
•Collaborate with team to ensure accurate and timely responses
•Maintain clear and professional communication with clients

Pay and Benefits

Perks:Annual BonusPaid Leave

Key Requirements

•French language mandatory (min B2)
•English language – beginner (A2)
•Flexibility and availability for shift schedule
•Teamworking skills
•Clear written and spoken communication with attention to detail in customer service

Experience:FinanceBankingCustomer service

Skills:CommunicationTeamworkAttention to detailCustomer serviceProblem-solving

Languages:FrenchEnglish

Tech Stack:Ticketing system

Company Brief

Atos

Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bezons, France

Founded: 1997

Website LinkedIn

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Atos

1 month ago

Customer Service Support with French Language (Timisoara, RO)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist clients via phone or ticketing system for financial operations (card/banking blocking due to fraud/lost/theft)
•Provide information on bank statements, payment transactions, and card status
•Assist clients who want to lodge appeals for their orders
•Collaborate with team to ensure accurate and timely responses
•Maintain clear and professional communication with clients

Pay and Benefits

Perks:Annual BonusPaid Leave

Key Requirements

•French language mandatory (min B2)
•English language – beginner (A2)
•Flexibility and availability for shift schedule
•Teamworking skills
•Clear written and spoken communication with attention to detail in customer service

Experience:FinanceBankingCustomer service

Skills:CommunicationTeamworkAttention to detailCustomer serviceProblem-solving

Languages:FrenchEnglish

Tech Stack:Ticketing system

Company Brief

Atos

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bezons, France

Founded: 1997

Website LinkedIn