Project Coordinator, Customer Support

Beumer Group
New Jersey
Workplace: HybridFull timeUSD 60,000 - 65,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Time management","Organizational skills","Accuracy","Attention to details","Verbal and written communication","Technical aptitude"]

Coordinate customer support activities within a project environment by handling customer inquiries, communicating with internal technical teams, and generating customer estimates, proposals, and service orders. Process purchase orders, manage invoices, and support project-related activities like timesheet and expense review for field technicians. Maintain proposal status updates, reconcile estimated vs. actuals, and prepare documents from customer PO through final invoicing in a hybrid office-based setting.

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FursaFursa
Beumer Group
Beumer Group
2 days ago

Project Coordinator, Customer Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate customer support activities within a project environment by handling customer inquiries, communicating with internal technical teams, and generating customer estimates, proposals, and service orders. Process purchase orders, manage invoices, and support project-related activities like timesheet and expense review for field technicians. Maintain proposal status updates, reconcile estimated vs. actuals, and prepare documents from customer PO through final invoicing in a hybrid office-based setting.
Location: New Jersey
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Maintain customer relationships by responding to inquiries and concerns timely and professionally.
  • •Work with internal technical personnel to define solutions and generate estimates and proposals for customers, including follow-ups to clarify details.
  • •Assist in setting up new service projects, including invoicing and purchase order generation.
  • •Generate and manage service orders, proposals, and estimates; coordinate purchase orders and vendor invoices while staying flexible to shifting priorities.
  • •Review estimated versus actual for projects by reconciling time sheets and expense reports for field technicians and supporting customer PO-to-final invoicing document preparation.

Pay and Benefits

Salary: USD 60,000 - 65,000 annually
Perks:Health InsuranceDental401kLife InsuranceDisability InsuranceVisionAccident InsurancePaid LeaveCompany HolidaysAnnual Bonus

Key Requirements

  • •Five years of technical customer support and administrative experience.
  • •Excellent time management and organizational skills.
  • •High degree of accuracy and attention to detail.
  • •Excellent verbal and written communication.
  • •Advanced computer skills with Microsoft Word, Excel, Teams, and Outlook; ERP experience is a plus.
Experience:Industrial equipment
Skills:Time managementOrganizational skillsAccuracyAttention to detailsVerbal and written communicationTechnical aptitude
Languages:English
Tech Stack:UKGExcelMicrosoft WordMicrosoft TeamsOutlookERP

Company Brief

Beumer Group
Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Beckum, Germany
Founded: 1935
WebsiteLinkedIn