Product Manager, SMBs - North America

Wise
Austin
Workplace: HybridFull timeUSD 200,000 - 250,000 annuallyFunction: Product ManagementExperience: 7+ yearsSkills: ["Analytical mindset","High agency","Stakeholder management","Bias for action","Strategic vision"]

Own the North America SMB strategy and roadmap for Wise, evolving the US business account proposition into an everyday financial partner for small businesses. Drive a 12–24 month vision as a “mini-CEO,” partnering with regional and global product teams to launch revenue initiatives like SMB credit, working capital, and onboarding. Use voice-of-customer research, define success metrics, and collaborate with Pricing and Finance to advocate for optimizations in a fast-moving environment.

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Wise
Wise
2 hours ago

Product Manager, SMBs - North America

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Job Summary

Own the North America SMB strategy and roadmap for Wise, evolving the US business account proposition into an everyday financial partner for small businesses. Drive a 12–24 month vision as a “mini-CEO,” partnering with regional and global product teams to launch revenue initiatives like SMB credit, working capital, and onboarding. Use voice-of-customer research, define success metrics, and collaborate with Pricing and Finance to advocate for optimizations in a fast-moving environment.
Location: Austin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own North American SMB strategy and execution, working across the NorthAm squad structure and influencing regional and global product teams.
  • •Own the voice of the customer by running qualitative research and validating roadmap plans through a Customer Advisory Council.
  • •Develop a 12–24 month strategy to enhance the US Business Account proposition and grow market share.
  • •Drive execution by shipping features and owning end-to-end success for the business segment, impacting NorthAm customers.
  • •Define success metrics and measure impact, partnering with Pricing and Finance to advocate for price drops and optimizations.

Pay and Benefits

Salary: USD 200,000 - 250,000 annually

Key Requirements

  • •7+ years of experience in product management with a track record driving growth in fintech, neobanking, or SaaS for small businesses.
  • •Create and own a 12–24 month roadmap to enhance the US Business Account proposition and drive SMB growth.
  • •Run ongoing qualitative customer research for US SMBs, including interviews and UX sessions, and manage a Customer Advisory Council.
  • •Deep understanding of the US neobank/fintech competitive landscape and the ability to translate competitive moves into product implications.
  • •Strong stakeholder management and analytical mindset to influence global/regional product teams, engineering, compliance, and marketing.
Experience:7+ yearsFintechNeobankingSaaSSmall businessCustomer research
Skills:Analytical mindsetHigh agencyStakeholder managementBias for actionStrategic vision
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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