TikTok Shop - Logistics Operations Manager, Italy Market (Italian Speaker, Location: Madrid)

TikTok
Madrid
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Stakeholder management","Data analysis","Documentation","Problem-solving"]

Manage end-to-end logistics performance for a designated operating flow covering paid order to final delivery, focusing on carrier performance in Italy. Own capacity allocation and partner with procurement, finance, and strategy to reduce cost and lead time. Use operational data to improve throughput, capacity handover, and KPI outcomes, building procedures and systems such as shipment tracking and warehouse management. Coordinate internal/external teams to propose and launch changes with quality.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Logistics Operations Manager, Italy Market (Italian Speaker, Location: Madrid)

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Last checked: 10 hours agoStatus: Live

Job Summary

Manage end-to-end logistics performance for a designated operating flow covering paid order to final delivery, focusing on carrier performance in Italy. Own capacity allocation and partner with procurement, finance, and strategy to reduce cost and lead time. Use operational data to improve throughput, capacity handover, and KPI outcomes, building procedures and systems such as shipment tracking and warehouse management. Coordinate internal/external teams to propose and launch changes with quality.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end logistics performance for an operating flow from paid order to final delivery.
  • •Manage capacity allocation and align with procurement, finance, and strategy to reduce cost and lead time.
  • •Consume and supply operational data with cross-functional teams and external suppliers to improve operational intelligence.
  • •Identify pain points, recommend solutions, and build procedures/systems to improve E2E performance and KPI delivery.
  • •Coordinate internal/external teams, write business recommendations, and ensure proposed changes launch with quality in mind.
Travel: Low travel

Key Requirements

  • •Bachelor's degree or above and 5+ years of working experience in UK/EU e-commerce warehousing and fulfillment.
  • •Familiar with FM consolidation, MM and LM, or E2E Warehouse Operations.
  • •Experience driving system changes, including allocation models and FM consolidation network design.
  • •Data-oriented with experience creating logical planning models; preferred skills in SQL or Python.
  • •Fluent in English and fluent communication in Italian for the Italian market.
Experience:5+ yearsE-commerceWarehousingFulfillmentUK/EU logisticsPlatform logistics
Education:Bachelor's
Skills:Cross-functional collaborationStakeholder managementData analysisDocumentationProblem-solving
Languages:EnglishItalian
Tech Stack:SQLPythonWarehouse management systemShipment tracking softwareDriver-facing applications

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn