Key Account Manager

Delivery Hero
Stockholm
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Negotiation","Relationship-building","Analytical thinking","Data-driven"]

Lead and manage relationships with foodora’s top restaurant partners, driving long-term growth and profitability. Lead high-stakes negotiations, collaborate with cross-functional teams, and identify new business opportunities within existing accounts. Co-create profitable campaigns to boost order volume and customer engagement, while analyzing performance data to optimize results and contribute to commercial strategy.

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Delivery Hero
Delivery Hero
4 months ago

Key Account Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead and manage relationships with foodora’s top restaurant partners, driving long-term growth and profitability. Lead high-stakes negotiations, collaborate with cross-functional teams, and identify new business opportunities within existing accounts. Co-create profitable campaigns to boost order volume and customer engagement, while analyzing performance data to optimize results and contribute to commercial strategy.
Location: Stockholm
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own and manage relationships with foodora’s largest restaurant chains, ensuring long-term growth and profitability.
  • •Lead complex and high-stakes negotiations, from preparation to successful closure, always acting in the best interest of both foodora and the partner.
  • •Develop and maintain strong, trust-based relationships with decision-makers at senior levels within partner organizations.
  • •Proactively identify and execute on new business opportunities and areas for growth within existing accounts.
  • •Co-create long-term, profitable campaigns with partners to drive order volume and customer engagement.

Key Requirements

  • •A minimum of 5 years experience within Sales, Key Account Management or Business Development.
  • •Fluent Swedish and English, both written and spoken.
  • •Previous experience from tech or FMCG companies is a big plus.
  • •Strong analytical skills with proficiency in Excel/Google Sheets.
  • •Driver's license is considered a plus.
Experience:5+ yearsFood deliveryFMCGTech
Skills:CommunicationNegotiationRelationship-buildingAnalytical thinkingData-driven
Languages:SwedishEnglish
Tech Stack:ExcelGoogle Sheets

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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