Minor International

4 weeks ago

Casual Guest Service Agents & Night Guest Service Agents

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Join Oaks Sydney North Ryde Suites as a Casual Guest Service Agent or Casual Night Guest Service Agent. You’ll welcome guests, guide them through check-in and check-out, answer inquiries across in-person, phone and email, and resolve issues quickly, delivering warm, memorable hospitality and supporting a smooth guest experience. Work across rotating shifts, including weekends and overnights, contributing to a high-energy Front Office team within Minor Hotels.

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Provide a warm and friendly reception to guests, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
•Maintain clear and courteous communication with guests, colleagues, and stakeholders across channels including in-person, phone, and email.
•Oversee the accurate processing of guest reservations, updates, and special requests using property management systems.
•Act as a primary point of contact for guests throughout their stay, offering prompt assistance and resolving issues efficiently.

Pay and Benefits

Perks:Health InsuranceHotel DealsGlobal PerksRetail DiscountsWellness Stipend

Key Requirements

•Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
•Exceptional communication skills across in-person, phone, and written channels.
•A proactive, positive approach to guest service with a focus on exceeding expectations.
•A genuine passion for creating positive guest experiences.
•Professional presentation aligned with brand standards; flexibility to work a rotating roster including weekends, public holidays, and overnight shifts.

Experience:Hospitality

Skills:CommunicationCustomer serviceProblem-solvingTeamworkAdaptability

Languages:English

Company Brief

Minor International

A Thailand-based global hospitality and lifestyle group operating hotels, restaurants, and retail brands. Minor International develops and manages hotel and resort properties, food services, and lifestyle retail across Asia, the Middle East, Europe, and the Americas.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bangkok, Thailand

Founded: 1978

Website LinkedIn

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Minor International

4 weeks ago

Casual Guest Service Agents & Night Guest Service Agents

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Provide a warm and friendly reception to guests, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
•Maintain clear and courteous communication with guests, colleagues, and stakeholders across channels including in-person, phone, and email.
•Oversee the accurate processing of guest reservations, updates, and special requests using property management systems.
•Act as a primary point of contact for guests throughout their stay, offering prompt assistance and resolving issues efficiently.

Pay and Benefits

Perks:Health InsuranceHotel DealsGlobal PerksRetail DiscountsWellness Stipend

Key Requirements

•Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
•Exceptional communication skills across in-person, phone, and written channels.
•A proactive, positive approach to guest service with a focus on exceeding expectations.
•A genuine passion for creating positive guest experiences.
•Professional presentation aligned with brand standards; flexibility to work a rotating roster including weekends, public holidays, and overnight shifts.

Experience:Hospitality

Skills:CommunicationCustomer serviceProblem-solvingTeamworkAdaptability

Languages:English

Company Brief

Minor International

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bangkok, Thailand

Founded: 1978

Website LinkedIn