Business Office Associate

CarMax
United States
Workplace: OnsitePart timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Verbal communication","Written communication","Confidentiality","Integrity"]

Support store operations by providing customer service, managing paperwork for retail and wholesale sales, and overseeing auction and appraisal transactions. You’ll handle cash management and security protocols, audit critical documents for accuracy, and complete clerical tasks like filing, data entry, and reconciliations. The role also includes assisting multiple departments, training new associates, and maintaining compliance with CarMax EH&S requirements while working in a fast-paced team environment.

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CarMax
CarMax
5 days ago

Business Office Associate

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support store operations by providing customer service, managing paperwork for retail and wholesale sales, and overseeing auction and appraisal transactions. You’ll handle cash management and security protocols, audit critical documents for accuracy, and complete clerical tasks like filing, data entry, and reconciliations. The role also includes assisting multiple departments, training new associates, and maintaining compliance with CarMax EH&S requirements while working in a fast-paced team environment.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates while supporting store operations through clerical duties such as filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn