Specialist - Reception and Retail (SA)

Red Sea Global
Saudi Arabia
Workplace: HybridFull timeFunction: Data Science & Machine LearningSkills: ["Customer service","Communication","Public speaking","Sales","Attention to detail","Time management","Confidentiality","Problem-solving"]

Provide the first guest impression for the center by handling reception and the retail outlet, ensuring a high-quality, professional visitor experience. Assist the Center Manager with daily operations and pre/post-opening setup, manage retail inventory, stock, ordering, and purchasing budgets, and support safe, compliant operations. Drive customer service improvements, resolve complaints efficiently, and maintain accurate retail activity records, including course bookings and registration support.

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FursaFursa
Red Sea Global
Red Sea Global
23 hours ago

Specialist - Reception and Retail (SA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide the first guest impression for the center by handling reception and the retail outlet, ensuring a high-quality, professional visitor experience. Assist the Center Manager with daily operations and pre/post-opening setup, manage retail inventory, stock, ordering, and purchasing budgets, and support safe, compliant operations. Drive customer service improvements, resolve complaints efficiently, and maintain accurate retail activity records, including course bookings and registration support.
Location: Saudi Arabia
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Report directly to the Center Manager and assist in the smooth running of the center asset.
  • •Support pre-opening and post-opening establishment activities, including organizing retail components and understanding products, activities, and courses.
  • •Manage retail operations day to day, including inventory, stock levels, supplier orders, merchandising, and purchasing budgets.
  • •Plan and direct retail outlet operations to drive store sales, profitability, and achievement of financial goals.
  • •Take bookings, answer course/activity questions, and assist with registration or rental equipment while ensuring safe, professional operations and accurate records.

Key Requirements

  • •Hospitality track record with a proven sales record.
  • •Knowledge of reception industry concepts, practices, and procedures.
  • •Excellent written and spoken English, with strong communication and public speaking skills.
  • •A customer-service focused, “can-do” attitude with strong time-keeping and the ability to meet deadlines.
  • •Proficiency with Microsoft Office and ability to handle guests’ requests and complaints with confidentiality.
Skills:Customer serviceCommunicationPublic speakingSalesAttention to detailTime managementConfidentialityProblem-solving
Tech Stack:Microsoft OfficeSocial media

Company Brief

Red Sea Global
Red Sea Global (RSG) is a Saudi Arabian developer of large-scale regenerative tourism destinations, including The Red Sea and Amaala, focused on luxury sustainable resort development and infrastructure as part of Saudi Vision 2030.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Headquarters: Riyadh, Saudi Arabia
Founded: 2017
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