Airport Manager - Harare, Zimbabwe

Etihad Aviation Group
Harare
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 7-9 yearsEducation: bachelorsSkills: ["Leadership","Project management","Communication","Risk assessment","Compliance monitoring"]

Lead, plan, and direct airport operations in Harare, overseeing passenger and aircraft handling and managing team and service-provider performance. Drive safety and security outcomes through compliance monitoring, hazard identification, risk assessment, and incident planning. Ensure on-time performance, customer service standards and KPIs, emergency response readiness, and coordination of VIP/MAAS and special guest requirements, including disruption and business continuity handling.

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Etihad Aviation Group
Etihad Aviation Group
2 days ago

Airport Manager - Harare, Zimbabwe

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead, plan, and direct airport operations in Harare, overseeing passenger and aircraft handling and managing team and service-provider performance. Drive safety and security outcomes through compliance monitoring, hazard identification, risk assessment, and incident planning. Ensure on-time performance, customer service standards and KPIs, emergency response readiness, and coordination of VIP/MAAS and special guest requirements, including disruption and business continuity handling.
Location: Harare
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Direct and oversee passenger and aircraft handling operations on a management and shift basis, ensuring adherence to checklists, brand requirements, policies/procedures, and regulatory requirements.
  • •Participate in daily operations on shifts (including weekends and/or public holidays) to deliver local operational requirements.
  • •Manage safety and security outcomes through safety/security promotion, hazard identification and risk assessment, and safety/security compliance monitoring and reporting.
  • •Deliver emergency response, disruption planning, diversion/delay handling, and business continuity planning; ensure required flight editing and special guest/VIP/MAAS/PRM coordination.
  • •Accountable for on-time performance, airport ancillary sales performance, and customer service standards/KPI delivery; perform the role of Local Security Contact Officer.

Key Requirements

  • •Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience.
  • •Minimum 7-9 years relevant experience in a leadership or senior management capacity with exposure to global business best practice.
  • •Previous exposure to a highly pressured, multicultural environment in a management/supervisory role within a shift environment.
  • •Proven ability to lead and drive results, and communicate internally and externally on a large scale across multiple channels.
  • •Demonstrable knowledge of leadership, project management and business solutions skills.
Experience:7-9 years
Education:Bachelor's
Skills:LeadershipProject managementCommunicationRisk assessmentCompliance monitoring
Languages:English

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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