TikTok Shop Account Manager - Mass Acquisition & Incubation (Brazil)

TikTok
São Paulo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Stakeholder management","Data-driven execution","Ability to manage performance","Adaptability"]

Own merchant acquisition for TikTok Shop through offline channels such as trade shows, exhibitions, roadshows, and ecosystem events. Build and manage partnerships with ecosystem players (ISVs, logistics, and payment providers) to create scalable recruitment pipelines, while tracking targets and performance using CRM and data dashboards. Partner with internal Operations and Product teams to streamline onboarding and optimize conversion, then share learnings to scale successful recruitment models.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop Account Manager - Mass Acquisition & Incubation (Brazil)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own merchant acquisition for TikTok Shop through offline channels such as trade shows, exhibitions, roadshows, and ecosystem events. Build and manage partnerships with ecosystem players (ISVs, logistics, and payment providers) to create scalable recruitment pipelines, while tracking targets and performance using CRM and data dashboards. Partner with internal Operations and Product teams to streamline onboarding and optimize conversion, then share learnings to scale successful recruitment models.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead merchant acquisition through offline channels including trade shows, exhibitions, roadshows, and ecosystem events.
  • •Build and manage partnerships with ecosystem players (ISVs, logistics providers, payment service providers) to create scalable recruitment pipelines.
  • •Own acquisition targets and track performance across offline and partner-led channels using CRM and data dashboards.
  • •Collaborate with internal teams (Operations, Product) to streamline merchant onboarding and improve conversion efficiency.
  • •Analyze channel performance and continuously optimize acquisition strategies based on data and market insights.

Key Requirements

  • •Minimum Bachelor’s degree or above.
  • •Proficiency in English is required.
  • •3+ years of experience in merchant acquisition, business development, or ecosystem growth within e-commerce, marketplaces, or SaaS.
  • •Hands-on experience with offline events such as trade fairs or partner-driven merchant recruitment.
  • •Familiarity with e-commerce ecosystems including logistics, payments, and merchant service providers.
Experience:E-commerceMarketplacesSaaS
Education:Bachelor's
Skills:CommunicationStakeholder managementData-driven executionAbility to manage performanceAdaptability
Languages:English
Tech Stack:CRMData dashboards

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn