Lead Teller

KeyCorp
Maine
Workplace: OnsiteFull timeUSD 18.75 - 25 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Problem-solving","Client relationship skills","Coaching","Teamwork","Organizational skills","Time management","Integrity"]

Act as a trusted, in-branch resource who troubleshoots complex client servicing issues, listens for financial wellness opportunities, and transitions clients to bankers for deeper conversations. Lead teller day-to-day performance by coaching and scheduling the teller line, ensuring accurate cash handling and branch compliance with regulatory, security, and audit controls. Support branch operations through product knowledge, onboarding/training new tellers, and promoting KeyBank’s services.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Lead Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Act as a trusted, in-branch resource who troubleshoots complex client servicing issues, listens for financial wellness opportunities, and transitions clients to bankers for deeper conversations. Lead teller day-to-day performance by coaching and scheduling the teller line, ensuring accurate cash handling and branch compliance with regulatory, security, and audit controls. Support branch operations through product knowledge, onboarding/training new tellers, and promoting KeyBank’s services.
Location: Maine
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide in-branch client experience as a resource for identifying and resolving complex client servicing issues.
  • •Coach tellers and ensure efficient, effective, and accurate teller functions while supporting scheduling and operational standards.
  • •Listen for financial wellness opportunities and appropriately transition clients to a banker for deeper conversations.
  • •Balance and process cash transactions securely while following compliance, audit, and security procedures.
  • •Support the Branch Manager with onboarding and training new tellers; review product guides, fees, and policies.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience (required).
  • •3+ years with demonstrated superior client relationship skills (required).
  • •3+ years of experience handling cash (required).
  • •Working knowledge of PC with Windows-based applications and a calculator (required).
  • •Demonstrated ability to lead, motivate, foster teamwork, and organize multiple tasks (required).
Experience:3+ years
Education:High School
Skills:Problem-solvingClient relationship skillsCoachingTeamworkOrganizational skillsTime managementIntegrity
Licenses:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn