Customer Experience Banker - Chappell Hill

Huntington Bancshares
Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Risk compliance"]

Serve as a Financial Concierge for walk-in customers by retaining and growing consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit, lending, and other banking products, and process transactions accurately and efficiently. Provide exemplary customer service while educating customers on bank products, services, and technology. Resolve issues, follow operational/security/risk/regulatory policies, and deepen relationships by referring customers to other bank areas.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker - Chappell Hill

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers by retaining and growing consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit, lending, and other banking products, and process transactions accurately and efficiently. Provide exemplary customer service while educating customers on bank products, services, and technology. Resolve issues, follow operational/security/risk/regulatory policies, and deepen relationships by referring customers to other bank areas.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Drive relationship growth through a disciplined sales process, follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service, or a Bachelor's Degree.
  • •Provide fingerprints as required by NMLS regulations due to additional background check requirements.
  • •Experience (preferred) of 1 year or more in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial services
Skills:Customer serviceSalesRelationship managementCommunicationRisk compliance
Licenses:NMLS
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn