Profound

2 months ago

VP of Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead Profound's account management organization to retain and grow a diverse, enterprise-to-mid-market client base. Define coaching culture, build scalable playbooks, drive NRR and expansion, and partner with Revenue, Post Sales, Product, and Marketing to align the AM function with growth goals while mentoring managers to become great leaders.

Location: New York, San Francisco

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Lead, coach, and develop the Account Management organization across Enterprise and Mid-Market, setting clear expectations and holding them accountable to team-level NRR, renewal, and expansion targets
•Own the full AM org's book of business and be directly accountable for net revenue retention across both segments
•Build and align segment-specific playbooks while maintaining a unified commercial motion
•Establish a strong coaching culture, creating consistent frameworks for pipeline management, deal strategy, and performance development that elevate managers and their teams
•Run executive-level pipeline reviews, forecast calls, and deal escalations across both segments, surfacing risk early and driving accountability at every level

Pay and Benefits

Salary: USD 200,000 - 300,000 annually

Equity and Bonus:Equity

Key Requirements

•8 or more years of SaaS experience in account management, new logo sales, expansion sales including at least 3 years managing managers or leading multi-segment AM teams
•Proven track record owning net revenue retention (NRR) and expansion targets across enterprise and mid-market segments, with demonstrated ability to build and scale high-performing teams
•Deep coaching and development instincts with experience creating frameworks that develop managers into strong leaders, not just strong individual contributors
•Executive presence and credibility to engage at the C-suite level, both in support of managers and independently on strategic accounts
•Entrepreneurial and decisive, comfortable owning outcomes and driving clarity in a fast-moving, high-growth environment

Experience:8+ yearsSaaSEnterprise softwareCustomer success

Skills:LeadershipCoachingExecutive presenceStrategic thinking

Company Brief

Profound

Builds an AI visibility and answer‑engine optimization platform that helps enterprise brands measure, optimize, and control how they appear across ChatGPT, Google AI, Perplexity and other AI/answer engines.

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2024

Website LinkedIn

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Profound

2 months ago

VP of Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York, San Francisco

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Lead, coach, and develop the Account Management organization across Enterprise and Mid-Market, setting clear expectations and holding them accountable to team-level NRR, renewal, and expansion targets
•Own the full AM org's book of business and be directly accountable for net revenue retention across both segments
•Build and align segment-specific playbooks while maintaining a unified commercial motion
•Establish a strong coaching culture, creating consistent frameworks for pipeline management, deal strategy, and performance development that elevate managers and their teams
•Run executive-level pipeline reviews, forecast calls, and deal escalations across both segments, surfacing risk early and driving accountability at every level

Pay and Benefits

Salary: USD 200,000 - 300,000 annually

Equity and Bonus:Equity

Key Requirements

•8 or more years of SaaS experience in account management, new logo sales, expansion sales including at least 3 years managing managers or leading multi-segment AM teams
•Proven track record owning net revenue retention (NRR) and expansion targets across enterprise and mid-market segments, with demonstrated ability to build and scale high-performing teams
•Deep coaching and development instincts with experience creating frameworks that develop managers into strong leaders, not just strong individual contributors
•Executive presence and credibility to engage at the C-suite level, both in support of managers and independently on strategic accounts
•Entrepreneurial and decisive, comfortable owning outcomes and driving clarity in a fast-moving, high-growth environment

Experience:8+ yearsSaaSEnterprise softwareCustomer success

Skills:LeadershipCoachingExecutive presenceStrategic thinking

Company Brief

Profound

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2024

Website LinkedIn