Citizens Teller - Part Time

Citizens Bank
Ohio
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Customer-centric service","Problem-solving","Multitasking"]

Greet customers in branch lobbies and help complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized guidance on Citizens products and connect customers to Bankers for next steps. Follow all cash-handling, KYC, and regulatory policies while delivering exceptional, customer-centric service and solving customer issues during branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Teller - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: first listed 3 weeks ago

Job Summary

Greet customers in branch lobbies and help complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized guidance on Citizens products and connect customers to Bankers for next steps. Follow all cash-handling, KYC, and regulatory policies while delivering exceptional, customer-centric service and solving customer issues during branch hours that may include evenings and weekends.
Location: Ohio
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate how to use the mobile app or ATMs to complete transactions.
  • •Provide personalized advice and solutions and connect customers to Bankers for next steps.
  • •Educate customers on Citizens products and benefits and respond to questions and concerns.
  • •Follow financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement BenefitsFlexible Work

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Experience:1+ yearsFinancial servicesBanking
Education:High School
Skills:ListeningCommunicationCustomer-centric serviceProblem-solvingMultitasking
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website