Enablement Program Training Manager

Salesforce
Hyderabad
Full timeFunction: Education & TrainingSkills: ["Facilitation","Collaboration","Cross-team influence","Self-direction","Ownership","Solution orientation","Lead by example","Trust building","Stakeholder management"]

Facilitate high-quality virtual and in-person enablement programs for the Customer Success + Professional Services Global Enablement team, owning delivery quality from vision through execution. Partner with enablement strategy, business partners, stakeholders, and the trainer team to build onboarding curriculum and training assets, run live certification activities with rubrics, and continually improve learning using AI tools such as Claude and emerging technologies.

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FursaFursa
Salesforce
Salesforce
4 hours ago

Enablement Program Training Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Facilitate high-quality virtual and in-person enablement programs for the Customer Success + Professional Services Global Enablement team, owning delivery quality from vision through execution. Partner with enablement strategy, business partners, stakeholders, and the trainer team to build onboarding curriculum and training assets, run live certification activities with rubrics, and continually improve learning using AI tools such as Claude and emerging technologies.
Location: Hyderabad
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Facilitate high-quality virtual and in-person enablement programs, workshops, and skill-development sessions, including occasional travel and off-hours support.
  • •Own and manage complex, ambiguous enablement programs end-to-end from vision through execution.
  • •Partner with Director/Sr. Director-level stakeholders and cross-functional program partners to deliver solutions proactively.
  • •Support development and maintenance of onboarding curriculum, training content, and learning assets.
  • •Facilitate live certification activities and scoring using established rubrics and evaluation criteria.
Travel: Low travel

Key Requirements

  • •Proven training and facilitation experience.
  • •Strong collaboration and cross-team influence skills.
  • •Self-directed with a strong sense of ownership.
  • •Solution-oriented approach with professional maturity.
  • •Ability to lead by example and build trust and influence at Director/Sr. Director/VP level.
Skills:FacilitationCollaborationCross-team influenceSelf-directionOwnershipSolution orientationLead by exampleTrust buildingStakeholder management
Tech Stack:ClaudeAITableauACT

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor