Sales Engineer (Customer Success)

DataDog
Denver
Workplace: HybridFull timeUSD 80,000 - 106,000 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Collaboration","Communication","Presentation","Multi-tasking","Adaptability"]

Partner with the Customer Success team to communicate Datadog’s technical value proposition throughout the sales cycle. Deliver product and technical presentations, run POCs, and help customers onboard and overcome roadblocks. Collaborate directly with the product team on feature requests and prioritize needs from customer and competitive input. Continually build expertise across cloud infrastructure, modern architectures, observability, and DevOps technologies, while working in a hybrid environment based in Denver.

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FursaFursa
DataDog
DataDog
16 hours ago

Sales Engineer (Customer Success)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Partner with the Customer Success team to communicate Datadog’s technical value proposition throughout the sales cycle. Deliver product and technical presentations, run POCs, and help customers onboard and overcome roadblocks. Collaborate directly with the product team on feature requests and prioritize needs from customer and competitive input. Continually build expertise across cloud infrastructure, modern architectures, observability, and DevOps technologies, while working in a hybrid environment based in Denver.
Location: Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Partner with the Customer Success team to articulate Datadog’s value proposition and technical strategy throughout the sales cycle.
  • •Deliver value-driven product and technical presentations, including supporting technical evaluations (POCs).
  • •Help clients onboard the product and assist when they encounter roadblocks.
  • •Collaborate with the product team on feature requests based on customer/partner input.
  • •Think creatively to solve technical challenges, resolve concerns, and escalate issues as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 106,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalParental Leave401kPaid LeaveGym Membership

Key Requirements

  • •1+ year of experience in a technical sales and/or post-sales role.
  • •Working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies.
  • •Strong written and oral communication skills.
  • •Comfortable and confident delivering technical presentations and demos.
  • •Enjoys collaborating and teaming up with others.
Experience:1+ yearsTechnical salesPost-salesObservabilityDevOpsCloud infrastructure
Skills:CollaborationCommunicationPresentationMulti-taskingAdaptability
Languages:English
Tech Stack:Cloud infrastructureApplication architecturesObservabilityDevOps

Company Brief

DataDog
Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2010
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn