Guest Services Representative - Shoreline Amphitheatre (Seasonal 2026)

Live Nation Entertainment
Mountain View
Workplace: OnsitePart timeUSD 19.7 - 20.5 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Problem-solving","Judgment","Diplomacy","Teamwork"]

Proactively interact with venue guests to provide information and assistance that create enjoyable experiences. Communicate venue policies and procedures, answer questions about common programs, help guests find seats and resolve issues, and direct restroom and concessions lines to reduce wait times. Assist with guest complaints, sustainability efforts, and end-of-show closeout tasks, while reporting maintenance/cleaning concerns and supporting staffing coverage as needed.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Guest Services Representative - Shoreline Amphitheatre (Seasonal 2026)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Proactively interact with venue guests to provide information and assistance that create enjoyable experiences. Communicate venue policies and procedures, answer questions about common programs, help guests find seats and resolve issues, and direct restroom and concessions lines to reduce wait times. Assist with guest complaints, sustainability efforts, and end-of-show closeout tasks, while reporting maintenance/cleaning concerns and supporting staffing coverage as needed.
Location: Mountain View
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Communicate venue policies and procedures, and greet guests as they enter and leave the venue.
  • •Proactively assist guests with questions, programs, upgrades, fan merchandise, and seat-related needs.
  • •Help guests resolve issues, including finding lost items, escorting guests to meet & greets, and addressing complaints.
  • •Direct restroom and concessions lines and check restrooms to keep guest lines moving.
  • •Support sustainability and end-of-show closeout tasks; report maintenance and cleaning issues and help with staffing coverage when needed.

Pay and Benefits

Salary: USD 19.7 - 20.5 hourly

Key Requirements

  • •High School Diploma or equivalent.
  • •At least 2 years in guest service and communications.
  • •Creative thinking and problem-solving ability.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Ability to walk, climb stairs, and lift/carry 50 lbs+.
Education:High School
Skills:CommunicationProblem-solvingJudgmentDiplomacyTeamwork

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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