Payment Operations Analyst

GoCardless
Riga
Workplace: OnsiteFull timeEUR 22,400 - 33,600Function: Business OperationsSkills: ["Attention to detail","Curiosity","Ability to prioritize","Sense of ownership","Analytical thinking","Communication","Problem solving"]

Run the day-to-day payment operations that move money reliably across the world. Ensure timely, accurate, and compliant payment processing, reconcile transactions to bank statements, and handle chargebacks including evidence gathering. Triage tickets and ad-hoc queries, coordinate with teams such as Customer Support, Risk & Compliance, Product, and Engineering, and engage with banks and suppliers to resolve issues. Lead incident participation to protect customer and regulatory commitments.

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FursaFursa
GoCardless
GoCardless
15 hours ago

Payment Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Run the day-to-day payment operations that move money reliably across the world. Ensure timely, accurate, and compliant payment processing, reconcile transactions to bank statements, and handle chargebacks including evidence gathering. Triage tickets and ad-hoc queries, coordinate with teams such as Customer Support, Risk & Compliance, Product, and Engineering, and engage with banks and suppliers to resolve issues. Lead incident participation to protect customer and regulatory commitments.
Location: Riga
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Run day-to-day critical payment processes across the world to ensure money moves A to B every day.
  • •Ensure timely, accurate, compliant payment processing and manage required manual interventions.
  • •Reconcile transaction movements to bank statements and report any anomalies promptly.
  • •Review, process, and challenge chargebacks, including evidence gathering and manual submission.
  • •Raise, participate in, and lead incidents affecting payment processing or reconciliation to prevent breaches of commitments.

Pay and Benefits

Salary: EUR 22,400 - 33,600
Perks:Medical CoverParental LeaveLearning BudgetPaid LeaveWellness Stipend

Key Requirements

  • •Ensure timely, accurate, and compliant payment processing, including any required manual interventions.
  • •Reconcile transaction movements to bank account statements and report anomalies promptly.
  • •Review and process chargebacks, including evidence gathering and manual submission.
  • •Respond to tickets and ad-hoc queries about payment statuses from internal stakeholders.
  • •Strong analytical skills with exceptional attention to detail and excellent English written and verbal communication.
Skills:Attention to detailCuriosityAbility to prioritizeSense of ownershipAnalytical thinkingCommunicationProblem solving
Languages:English

Company Brief

GoCardless
Provides an online payments platform that enables businesses to collect recurring and one-off payments via bank debit (ACH/Direct Debit) across multiple countries, simplifying billing, reconciliation, and global payment workflows.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2011
WebsiteLinkedIn