Sales Support Representative

Ferguson
Omaha
Workplace: OnsiteFull timeUSD 18.71 - 29.92 hourlyFunction: SalesSkills: ["Customer service","Relationship building","Upselling","Quick decision-making","Fast-paced follow-through"]

Support customers by working with sales associates to identify the right products and solutions. Provide personalized service through timely quotations and accurate sales orders, coordinate deliveries, and handle inbound sales calls with issue resolution. Use a CRM system and phone system effectively while learning product knowledge and processes to succeed in a fast-paced environment.

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FursaFursa
Ferguson
Ferguson
2 days ago

Sales Support Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support customers by working with sales associates to identify the right products and solutions. Provide personalized service through timely quotations and accurate sales orders, coordinate deliveries, and handle inbound sales calls with issue resolution. Use a CRM system and phone system effectively while learning product knowledge and processes to succeed in a fast-paced environment.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining the best products and solutions.
  • •Provide timely quotations and accurate sales orders to ensure personalized customer service.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls for general information and address customer concerns or questions.
  • •Use a CRM system and phone system effectively to support customer interactions.

Pay and Benefits

Salary: USD 18.71 - 29.92 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental Leave

Key Requirements

  • •0-3 years of sales and/or customer service experience (preferred).
  • •Ability to respond quickly to customer needs and make timely decisions.
  • •Ability to react well in a fast-paced environment and follow through on commitments.
  • •Strong sales skills, including the ability to upsell.
  • •General digital literacy, including Microsoft Office, and ability to quickly learn product knowledge and processes.
Skills:Customer serviceRelationship buildingUpsellingQuick decision-makingFast-paced follow-through
Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn