Pool Corporation

4 weeks ago

Customer Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide responsive phone-based customer service by understanding customer needs, learning buying habits, and recommending products in the swimming pool and spa industry. Process orders and quotes accurately, communicate pricing and delivery terms, and resolve complaints in a timely manner. Coordinate with business development and distribution teams to grow existing sales, cross-sell and upsell, and help meet sales quotas while supporting inventory and order review processes.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Place and answer calls from existing and potential customers to solicit business and follow up on needs.
•Establish customer relationships, learn buying habits, and recommend specific products and solutions.
•Process customer orders and increase sales through cross-selling, up-selling, and promotional sale items.
•Communicate pricing, product updates, deliveries, and terms; perform accurate data entry for sales orders and quotes.
•Resolve customer complaints in a timely manner and follow up with sales center managers; assist with inventory control and account receivable collections when needed.

Pay and Benefits

Salary: USD 18 - 20 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceTuition EducationPaid Holidays

Key Requirements

•High School Diploma or GED.
•Minimum 2 years of inside sales associate experience.
•Strong product knowledge in the swimming pool and spa industry.
•Solid understanding of effective selling techniques with proven success meeting sales goals and growing sales.
•Demonstrated ability to handle difficult customers and situations, with strong written and verbal communication.

Experience:2+ years

Education:High School

Skills:Customer serviceCommunicationRelationship-buildingHandling difficult customersSales goal focus

Company Brief

Pool Corporation

Distributes swimming pool supplies, equipment, and related outdoor living products to pool builders, repair companies, and retailers. Also provides irrigation and landscape products through a broad North American distribution network.

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Covington, United States

Founded: 1993

Website LinkedIn

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Pool Corporation

4 weeks ago

Customer Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Place and answer calls from existing and potential customers to solicit business and follow up on needs.
•Establish customer relationships, learn buying habits, and recommend specific products and solutions.
•Process customer orders and increase sales through cross-selling, up-selling, and promotional sale items.
•Communicate pricing, product updates, deliveries, and terms; perform accurate data entry for sales orders and quotes.
•Resolve customer complaints in a timely manner and follow up with sales center managers; assist with inventory control and account receivable collections when needed.

Pay and Benefits

Salary: USD 18 - 20 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceTuition EducationPaid Holidays

Key Requirements

•High School Diploma or GED.
•Minimum 2 years of inside sales associate experience.
•Strong product knowledge in the swimming pool and spa industry.
•Solid understanding of effective selling techniques with proven success meeting sales goals and growing sales.
•Demonstrated ability to handle difficult customers and situations, with strong written and verbal communication.

Experience:2+ years

Education:High School

Skills:Customer serviceCommunicationRelationship-buildingHandling difficult customersSales goal focus

Company Brief

Pool Corporation

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Covington, United States

Founded: 1993

Website LinkedIn