IS Monitoring Specialist in IT Service Quality Management Team

SEB
Vilnius
Workplace: OnsiteFull timeEUR 1,800 - 2,650 monthlyFunction: Quality & Regulatory (Non-Software)Education: bachelorsSkills: ["Communication","Attentiveness","Sense of responsibility","Continuous learning"]

Monitor SEB’s information systems, networks, and computer/communication equipment to help maintain uninterrupted operations. Provide first-line user support and gather information to resolve system or component performance issues, ensuring established availability indicators are met. Register and maintain IT disruption requests while working in a 24/7 environment with shift work, collaborating with skilled professionals to improve stability, performance, and user satisfaction.

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FursaFursa
SEB
SEB
4 days ago

IS Monitoring Specialist in IT Service Quality Management Team

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Monitor SEB’s information systems, networks, and computer/communication equipment to help maintain uninterrupted operations. Provide first-line user support and gather information to resolve system or component performance issues, ensuring established availability indicators are met. Register and maintain IT disruption requests while working in a 24/7 environment with shift work, collaborating with skilled professionals to improve stability, performance, and user satisfaction.
Location: Vilnius
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Entry level

Key Responsibilities

  • •Maintain uninterrupted operation of the bank’s information systems.
  • •Monitor the bank’s information systems.
  • •Organize the resolution of system or component performance problems.
  • •Ensure established availability indicators for information systems.
  • •Register and maintain IT disruption requests.

Pay and Benefits

Salary: EUR 1,800 - 2,650 monthly
Perks:Health InsurancePaid Leave

Key Requirements

  • •Provide first-line support and help ensure smooth, efficient operations of SEB’s information systems and infrastructure.
  • •Have good communication skills, attentiveness, and a strong sense of responsibility.
  • •Have higher education in Information Technology (students are welcome) or practical IT experience.
  • •Have basic knowledge of Windows and UNIX operating systems.
  • •Be comfortable with shift work, including night shifts (systems are monitored 24/7).
Education:Bachelor's in Information Technology
Skills:CommunicationAttentivenessSense of responsibilityContinuous learning
Languages:EnglishLithuanian
Tech Stack:WindowsUNIX

Company Brief

SEB
SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial group offering corporate and institutional banking, wealth management, private banking, and asset management services to businesses and private customers across the Nordic and Baltic regions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 1856
WebsiteLinkedIn