3 days ago

Customer Advocacy & Senior Communications Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Build and run a customer advocacy program that turns customer wins into proof points for healthcare and life sciences. Partner across Sales, Customer Success, Marketing, Communications, and Executive Leadership to recruit advocates, manage participation across references and speaking, and amplify stories via social, website, and internal playbooks. Draft award nominations and conference proposals, track program performance, and help internal teams stay aligned on advocacy-ready opportunities.

Location: San Francisco, New York, Chicago

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Build and maintain customer relationships to identify and cultivate long-term advocacy opportunities.
•Partner with Sales, Customer Success, and account teams to surface customers with strong business outcomes.
•Manage customer participation across references, case studies, advisory boards, speaking engagements, and media interviews.
•Equip internal teams with playbooks, newsletters, and updates on available advocates and reference opportunities.
•Coordinate with Corporate Communications and Brand to amplify stories through social/thought leadership and the website, including drafting awards and speaking proposals.

Pay and Benefits

Salary: USD 99,000 - 155,000 annually

Perks:Health InsuranceDentalVision401kRemote WorkDisability InsuranceLife Insurance

Key Requirements

•3+ years in customer advocacy, communications, customer marketing, or public relations.
•Experience in healthcare, life sciences, health technology, or another regulated industry.
•Build relationships with customers that convert into concrete advocacy outcomes.
•Strong writing and communication skills demonstrated through case studies, award submissions, or executive talking points.
•Project management skills to run multiple advocacy initiatives in parallel and manage participation across programs.

Experience:3+ yearsHealthcareLife sciencesHealth technologyRegulated industry

Skills:Relationship buildingCommunicationWritingProject managementCollaboration

Languages:English

Tech Stack:SalesforceCRMSocial mediaWebsite

Company Brief

Komodo Health

Provides a healthcare data platform that combines medical and administrative datasets with analytics to help life sciences companies, payers, and providers measure patient journeys, optimize research, and improve outcomes.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: New York, United States

Founded: 2014

Website LinkedIn

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Komodo Health

3 days ago

Customer Advocacy & Senior Communications Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: San Francisco, New York, Chicago

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Build and maintain customer relationships to identify and cultivate long-term advocacy opportunities.
•Partner with Sales, Customer Success, and account teams to surface customers with strong business outcomes.
•Manage customer participation across references, case studies, advisory boards, speaking engagements, and media interviews.
•Equip internal teams with playbooks, newsletters, and updates on available advocates and reference opportunities.
•Coordinate with Corporate Communications and Brand to amplify stories through social/thought leadership and the website, including drafting awards and speaking proposals.

Pay and Benefits

Salary: USD 99,000 - 155,000 annually

Perks:Health InsuranceDentalVision401kRemote WorkDisability InsuranceLife Insurance

Key Requirements

•3+ years in customer advocacy, communications, customer marketing, or public relations.
•Experience in healthcare, life sciences, health technology, or another regulated industry.
•Build relationships with customers that convert into concrete advocacy outcomes.
•Strong writing and communication skills demonstrated through case studies, award submissions, or executive talking points.
•Project management skills to run multiple advocacy initiatives in parallel and manage participation across programs.

Experience:3+ yearsHealthcareLife sciencesHealth technologyRegulated industry

Skills:Relationship buildingCommunicationWritingProject managementCollaboration

Languages:English

Tech Stack:SalesforceCRMSocial mediaWebsite

Company Brief

Komodo Health

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: New York, United States

Founded: 2014

Website LinkedIn