Sales Associates, By You (Wuhan, HB, CN)

Crocs Inc.
Wuhan
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer focus","Teamwork","Proactive communication","Adaptability","Performance improvement"]

Deliver exceptional in-store service as a Sales Associate, using Crocs’ C.H.A.R.M. service model to educate consumers, support promotions and events, and help drive store goals. Collaborate with the store team on product knowledge, visual presentation, and stock room management. Manage day-to-day retail operations including POS, replenishment, pricing/markdowns, loyalty program promotions, and asset protection standards while improving performance alongside Store Management.

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Crocs Inc.
Crocs Inc.
1 day ago

Sales Associates, By You (Wuhan, HB, CN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional in-store service as a Sales Associate, using Crocs’ C.H.A.R.M. service model to educate consumers, support promotions and events, and help drive store goals. Collaborate with the store team on product knowledge, visual presentation, and stock room management. Manage day-to-day retail operations including POS, replenishment, pricing/markdowns, loyalty program promotions, and asset protection standards while improving performance alongside Store Management.
Location: Wuhan
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding service to consumers using Crocs’ C.H.A.R.M. service model.
  • •Help create an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Learn and assist in store areas including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing and markdown processes, and loyalty program promotions while maintaining cleanliness and recovery standards.
  • •Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.

Key Requirements

  • •High school education or above.
  • •Ability to work a flexible schedule with availability for nights, weekends, holidays, and extended hours, with regular attendance.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Adhere to Crocs’ Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
Experience:RetailCustomer serviceIn-store promotions
Education:High School
Skills:Customer focusTeamworkProactive communicationAdaptabilityPerformance improvement
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn