Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-facing service","Self-motivated","Safe driving","Attention to detail"]

Deliver vehicles to customers’ doors while representing the customer experience through safe driving, accurate documentation, and clear communication. Load and unload vehicles onto Carvana custom car haulers, inspect equipment to maintain safe driving conditions, and enter thorough notes into the customer tracking system. Work scheduled shifts across 7-day availability and earn a performance-based hourly rate with potential local incentive programs.

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FursaFursa
Carvana
Carvana
3 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 33 minutes agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors while representing the customer experience through safe driving, accurate documentation, and clear communication. Load and unload vehicles onto Carvana custom car haulers, inspect equipment to maintain safe driving conditions, and enter thorough notes into the customer tracking system. Work scheduled shifts across 7-day availability and earn a performance-based hourly rate with potential local incentive programs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using Carvana custom car haulers.
  • •Frequently load/unload vehicles and regularly inspect the hauler to ensure vehicles maintain safe-to-drive conditions.
  • •Complete customer paperwork and enter thorough notes into the customer tracking system.
  • •Drive safely consistently and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing vehicles in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Must be able to drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Must pass a drug test, obtain a DOT Medical Card, and be at least 21 years old with a valid driver’s license.
Experience:2+ years
Skills:Customer-facing serviceSelf-motivatedSafe drivingAttention to detail
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseValid driver's license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn