Product Manager - Surface Rock Drilling

Epiroc
Bamako
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Customer-focused","Problem-solving","Communication","Presentation","Collaboration","Customer relationship management","Analytical reasoning"]

Own the product performance and customer success strategy for surface rock drills in Bamako’s Parts & Services division. Serve as a technical expert for complex drilling challenges, analyzing telemetry and machine performance to improve productivity and reduce total cost of ownership. Lead benchmarking and testing, translate customer/field insights into continuous improvements, and partner with sales on technical presentations, customer engagements, and tenders across West Africa.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Epiroc
Epiroc
1 day ago

Product Manager - Surface Rock Drilling

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the product performance and customer success strategy for surface rock drills in Bamako’s Parts & Services division. Serve as a technical expert for complex drilling challenges, analyzing telemetry and machine performance to improve productivity and reduce total cost of ownership. Lead benchmarking and testing, translate customer/field insights into continuous improvements, and partner with sales on technical presentations, customer engagements, and tenders across West Africa.
Location: Bamako
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Provide expert application support and resolve complex drilling challenges at customer sites.
  • •Analyze machine performance and telemetry data to improve productivity and reduce total cost of ownership.
  • •Lead product benchmarking and testing activities to validate and enhance performance.
  • •Gather customer and field insights to support product development and continuous improvement.
  • •Partner with sales teams on technical presentations, customer engagements, and tender submissions.

Key Requirements

  • •Strong knowledge of surface drilling operations and blast hole drill applications.
  • •Experience with lifecycle management and total cost of ownership (TCO) principles.
  • •Proven analytical skills to translate telemetry and data into actionable recommendations.
  • •Excellent problem-solving and customer relationship management capabilities.
  • •Strong communication and presentation skills to work with customers and internal teams.
Experience:MiningDrillingSurface drilling
Skills:Customer-focusedProblem-solvingCommunicationPresentationCollaborationCustomer relationship managementAnalytical reasoning

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn