2 months ago

Customer Engineering Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Experienced Customer Engineer with a track record in pre-sales and post-sales roles, responsible for designing and delivering technical solutions via the Enode API, advising on architecture, debugging customer implementations, driving internal projects, and representing customer needs across engineering, product, and sales teams in a remote-European setting.

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Design and help our customers implement technical solutions using the Enode API based on their engineering, product, and business needs
•Advise customers on technical product architecture and best practices for using the Enode API and provide ongoing technical support to customers (e.g. answering technical questions, debugging customer implementations and resolving/escalating issues)
•Identify and debug issues in customer implementations, and proactively make necessary fixes and/or improvements directly in the Enode codebase
•Act as a champion for new products, features, and company initiatives based on customer discussions and your own product expertise you will develop in the role to ensure Enode’s resources are allocated to high impact areas
•Drive and/or contribute to internal projects (e.g. developer portal experience, Integration Guides, customer analysis, etc)

Travel: Medium travel

Pay and Benefits

Perks:Remote WorkHome OfficeEquity

Key Requirements

•5+ years of experience in customer engineering, solutions/sales engineering, or user-oriented software engineering
•Experience with enterprise customers and large IT governance processes
•Ability to read and modify codebase to fix/improve customer implementations
•Willingness to travel to customer locations on a regular basis
•Nice to have: pre-sales experience and/or experience with third-party API companies

Experience:5+ yearsEnterprise softwareAPICustomer engineering

Skills:APIERPCRMPre-salesDeveloper portal

Languages:English

Tech Stack:APIERPCRMDeveloper Portal

Company Brief

Enode

Provides APIs and developer tools to connect electric vehicles, chargers, batteries, and smart home devices to energy systems, enabling energy companies and apps to manage distributed energy resources and build customer-facing energy services.

Industry: API Platforms

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Oslo, Norway

Founded: 2018

Website LinkedIn

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Enode

2 months ago

Customer Engineering Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Design and help our customers implement technical solutions using the Enode API based on their engineering, product, and business needs
•Advise customers on technical product architecture and best practices for using the Enode API and provide ongoing technical support to customers (e.g. answering technical questions, debugging customer implementations and resolving/escalating issues)
•Identify and debug issues in customer implementations, and proactively make necessary fixes and/or improvements directly in the Enode codebase
•Act as a champion for new products, features, and company initiatives based on customer discussions and your own product expertise you will develop in the role to ensure Enode’s resources are allocated to high impact areas
•Drive and/or contribute to internal projects (e.g. developer portal experience, Integration Guides, customer analysis, etc)

Travel: Medium travel

Pay and Benefits

Perks:Remote WorkHome OfficeEquity

Key Requirements

•5+ years of experience in customer engineering, solutions/sales engineering, or user-oriented software engineering
•Experience with enterprise customers and large IT governance processes
•Ability to read and modify codebase to fix/improve customer implementations
•Willingness to travel to customer locations on a regular basis
•Nice to have: pre-sales experience and/or experience with third-party API companies

Experience:5+ yearsEnterprise softwareAPICustomer engineering

Skills:APIERPCRMPre-salesDeveloper portal

Languages:English

Tech Stack:APIERPCRMDeveloper Portal

Company Brief

Enode

Industry: API Platforms

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Oslo, Norway

Founded: 2018

Website LinkedIn