Analyst V, Technology Services

Vistra Energy
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-7 yearsSkills: ["Organizational skills","Communication skills","Attention to detail","Self-motivated","Hands-on teamwork"]

Drive documentation and process improvements for Vistra’s Nuclear Fleet technology services. Maintain and configure applications, perform support activities, and use statistical methods to analyze process quality and compliance. Identify and implement automation and continuous improvements aligned to ITIL, create metrics and reporting, and train technology and business users to improve adoption and user experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Vistra Energy
Vistra Energy
1 month ago

Analyst V, Technology Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive documentation and process improvements for Vistra’s Nuclear Fleet technology services. Maintain and configure applications, perform support activities, and use statistical methods to analyze process quality and compliance. Identify and implement automation and continuous improvements aligned to ITIL, create metrics and reporting, and train technology and business users to improve adoption and user experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Facilitate daily operational activities and measure process quality and compliance.
  • •Employ statistical methods to analyze and configure applications to improve customer experience.
  • •Identify, evaluate, and implement automation and continuous improvement ideas supporting ITIL-aligned processes.
  • •Partner with nuclear business users and technical teams to ensure effective application use.
  • •Design and create metrics, create/update documentation, and train TS and nuclear end users on TS processes.

Key Requirements

  • •5-7 years professional experience in a technology or business field.
  • •Professional certifications preferred (e.g., ITIL, CSM, AWS).
  • •Demonstrated ability to lead, track, and communicate status of cross-team initiatives.
  • •Demonstrated ability to identify, evaluate, and implement automation and continuous improvement opportunities for ITIL-aligned processes.
  • •Demonstrated ability to create and update process documentation.
Experience:5-7 years
Skills:Organizational skillsCommunication skillsAttention to detailSelf-motivatedHands-on teamwork
Certifications:ITILCSMAWS
Tech Stack:ITILAWSAgile

Company Brief

Vistra Energy
Operates a large integrated power generation and retail electricity business, serving residential, commercial, and industrial customers across the United States. The company focuses on electricity generation, retail energy sales, and related energy services.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Irving, United States
Founded: 2016
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor