Provider Success Manager - Dallas-Fort Worth, Texas

Clover Health
Dallas
Workplace: HybridFull timeUSD 107,700 - 140,000 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Relationship management","Data-driven decision-making","Communication","Collaboration","Project management"]

Own provider partnerships and drive adoption of Counterpart Assistant for primary care practices in value-based care. Serve as the primary SME and point of contact for provider partners, support onboarding and in-office workflow training, and implement engagement plans to optimize success and retention. Use provider performance metrics to identify trends, risks, and opportunities, and work cross-functionally with sales, product, and operations to refine offerings based on provider feedback and market needs.

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Clover Health
Clover Health
1 month ago

Provider Success Manager - Dallas-Fort Worth, Texas

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own provider partnerships and drive adoption of Counterpart Assistant for primary care practices in value-based care. Serve as the primary SME and point of contact for provider partners, support onboarding and in-office workflow training, and implement engagement plans to optimize success and retention. Use provider performance metrics to identify trends, risks, and opportunities, and work cross-functionally with sales, product, and operations to refine offerings based on provider feedback and market needs.
Location: Dallas
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Own and manage provider relationships as the primary point of contact for primary care partners to drive adoption of Counterpart Assistant.
  • •Support provider recruitment activities as a product SME by partnering with the GTM team on onboarding and training best practices and in-office workflow design.
  • •Optimize provider success and retention through structured engagement plans that improve value-based care outcomes and long-term partnership.
  • •Analyze provider performance metrics to identify trends, opportunities, and risks, and drive interventions to improve outcomes and increase platform utilization.
  • •Collaborate cross-functionally with sales, product, and operations to refine offerings based on provider feedback and market trends.
Travel: High travel

Pay and Benefits

Salary: USD 107,700 - 140,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kLearning BudgetPaid ParentalRemote Work

Key Requirements

  • •5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting with proven provider adoption and retention success.
  • •Ability to build collaborative relationships with clinicians and staff to drive operational change and translate operational data into performance metrics and scorecards.
  • •Deep understanding of primary care and/or ambulatory care workflows and experience implementing, improving, or changing clinical process workflows.
  • •Knowledge of EHRs (ideally in a primary care setting), medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
  • •Strong project management skills to prioritize competing initiatives and drive measurable outcomes.
Experience:5+ yearsHealthcareValue-based care
Skills:Relationship managementData-driven decision-makingCommunicationCollaborationProject management
Languages:English
Tech Stack:EHRs

Company Brief

Clover Health
Clover Health is a technology-driven health insurance company offering Medicare Advantage plans that combine clinical care coordination, data analytics, and value-based care to improve outcomes and reduce costs for seniors.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Jersey City, United States
Founded: 2014
WebsiteLinkedIn