Sales and Service Leader - Full Time (Reston, VA, US, 20190)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Teamwork"]

Lead a Sephora store team to deliver exceptional client service and drive sales goals. Coach and empower team members through feedback, onboarding, and continuous learning in service excellence, loyalty programs, and product/brand knowledge. Help support daily store execution—including inventory, visual merchandising, and maintaining store standards—while promoting an inclusive, client-first environment and upholding company policies.

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FursaFursa
Sephora
Sephora
1 week ago

Sales and Service Leader - Full Time (Reston, VA, US, 20190)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead a Sephora store team to deliver exceptional client service and drive sales goals. Coach and empower team members through feedback, onboarding, and continuous learning in service excellence, loyalty programs, and product/brand knowledge. Help support daily store execution—including inventory, visual merchandising, and maintaining store standards—while promoting an inclusive, client-first environment and upholding company policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding store policies and standards.

Pay and Benefits

Salary: USD 28 - 32 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn