Customer Manager - APAC

Dow
Shanghai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Strategic thinking","Cross-functional collaboration","Stakeholder influence","Effective communication","Relationship-building"]

Drive APAC customer and market growth by identifying unmet needs through customer intimacy and market intelligence. Build strategic relationships across customers and the value chain, and lead cross-functional efforts to deliver customer value, innovation, and commercialization outcomes. Shape sales and marketing plans, support market development initiatives, and manage opportunity pipelines to achieve growth results.

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FursaFursa
Dow
Dow
1 day ago

Customer Manager - APAC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 minutes agoStatus: Live

Job Summary

Drive APAC customer and market growth by identifying unmet needs through customer intimacy and market intelligence. Build strategic relationships across customers and the value chain, and lead cross-functional efforts to deliver customer value, innovation, and commercialization outcomes. Shape sales and marketing plans, support market development initiatives, and manage opportunity pipelines to achieve growth results.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify and develop growth opportunities using market and customer insights.
  • •Build strategic relationships across customers and value chain stakeholders.
  • •Use customer intimacy to identify unmet needs and lead cross-functional efforts to deliver customer value and innovation.
  • •Collect and utilize market intelligence to shape sales/marketing plans.
  • •Support market development initiatives and drive opportunity pipelines and commercialization outcomes.
Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceLife Insurance401kPaid LeaveParental LeaveEquity

Key Requirements

  • •Several years of progressive commercial, business development, marketing, or customer-facing experience; technical background/experience is a plus.
  • •Experience identifying and advancing growth opportunities or business initiatives.
  • •Demonstrated result-oriented track record for business growth outcomes.
  • •Ability to lead cross-functional collaboration and influence stakeholders.
  • •Bilingual in English and Mandarin; willing to travel (domestic).
Experience:CommercialBusiness developmentMarketingCustomer-facing
Skills:Strategic thinkingCross-functional collaborationStakeholder influenceEffective communicationRelationship-building
Languages:EnglishMandarin

Company Brief

Dow
Global materials science company producing chemicals, plastics, and advanced materials for industries including packaging, infrastructure, transportation, and consumer care. Offers solutions across supply chains with large-scale manufacturing and R&D capabilities.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Midland, United States
Founded: 1897
WebsiteLinkedIn