Store Supervisor

Tapestry
Kuala Lumpur
Workplace: OnsiteFull timeFunction: OtherExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Sales analysis"]

Lead store operations on the sales floor to drive sales targets and deliver an exceptional customer experience. Serve as a Coach brand ambassador by embodying company values and increasing brand awareness. Monitor and analyze sales data to recommend improvements, support recruiting and training, and provide performance feedback. Ensure compliance with company policies, mentor team on clienteling for long-term relationships, and provide HR/conflict-resolution support when needed.

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FursaFursa
Tapestry
Tapestry
4 months ago

Store Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead store operations on the sales floor to drive sales targets and deliver an exceptional customer experience. Serve as a Coach brand ambassador by embodying company values and increasing brand awareness. Monitor and analyze sales data to recommend improvements, support recruiting and training, and provide performance feedback. Ensure compliance with company policies, mentor team on clienteling for long-term relationships, and provide HR/conflict-resolution support when needed.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and team development.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to improve individual performance while enforcing policies and procedures.

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the lead supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 pounds, and at times up to 50 pounds.
  • •Ability to recruit, interview, and support performance evaluation and high-level training for the team.
  • •Strong understanding of store KPIs and the ability to execute forward-planned store strategies.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionSales analysis

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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