Logistics Performance Analyst

Delivery Hero
Athens
Workplace: HybridFull timeFunction: Supply Chain & LogisticsEducation: bachelorsSkills: ["Communication","Collaboration","Ownership","Prioritization","Independent work"]

Turn logistics and customer-experience performance data into actionable insights. Monitor performance for a defined area, spot trends and deviations, and analyze how drivers affect commercial metrics like conversion and reorder rates. Prepare clear findings, recommendations, and inputs for monthly/quarterly business reviews. Collaborate cross-functionally to investigate questions, communicate results, and drive improvement actions, including support for experiments and A/B testing.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Logistics Performance Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Turn logistics and customer-experience performance data into actionable insights. Monitor performance for a defined area, spot trends and deviations, and analyze how drivers affect commercial metrics like conversion and reorder rates. Prepare clear findings, recommendations, and inputs for monthly/quarterly business reviews. Collaborate cross-functionally to investigate questions, communicate results, and drive improvement actions, including support for experiments and A/B testing.
Location: Athens
Workplace: Hybrid
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Monitor logistics performance within a defined area, identifying trends, deviations, and potential issues and their business relevance.
  • •Analyze performance drivers and how they relate to customer experience and commercial metrics such as conversion rate and reorder rate.
  • •Prepare clear findings and practical recommendations to improve service, processes, and customer experience.
  • •Contribute to monthly and quarterly business reviews by preparing concise analyses, discussion points, and recommendations.
  • •Collaborate with your manager and relevant teams to investigate business questions, communicate findings, and follow up on agreed improvement actions.

Pay and Benefits

Perks:Private MedicalLife InsuranceHealth InsuranceOnline TherapyLearning BudgetTicket RestaurantPensionChildcare AllowanceGym MembershipChildcare

Key Requirements

  • •At least 2 years of experience in business analysis, operations, logistics, performance management, product, commercial analysis, consulting, or a similar environment.
  • •A Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, Business, or another relevant field.
  • •Experience analyzing data and creating clear visualizations using tools such as Looker, Tableau, Google Sheets, or similar.
  • •Ability to prepare clear presentations and communicate findings effectively.
  • •Familiarity with AI tools and a practical mindset for using them to support analysis, research, and productivity.
Experience:Business analysisOperationsLogisticsPerformance managementConsulting
Education:Bachelor's
Skills:CommunicationCollaborationOwnershipPrioritizationIndependent work
Languages:English
Tech Stack:LookerTableauGoogle SheetsAI toolsA/B testsVisualizations

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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