Growth Operations Manager

Fever Up
Madrid
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Hands-on mindset","Communication","Stakeholder management","Move from strategy to execution"]

Own and continuously improve operational workflows across Secret Media Network, identifying inefficiencies and standardizing ways of working across regions. Partner with Marketing, Product, Data, and Local teams to ensure process adoption and alignment between strategy and execution. Define and track operational KPIs for performance and quality, and collaborate on AI automation using tools and internal systems to increase productivity and scalability.

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FursaFursa
Fever Up
Fever Up
14 hours ago

Growth Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own and continuously improve operational workflows across Secret Media Network, identifying inefficiencies and standardizing ways of working across regions. Partner with Marketing, Product, Data, and Local teams to ensure process adoption and alignment between strategy and execution. Define and track operational KPIs for performance and quality, and collaborate on AI automation using tools and internal systems to increase productivity and scalability.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design, implement, and continuously improve operational workflows across Secret Media Network.
  • •Identify inefficiencies and bottlenecks, translating them into scalable process improvements.
  • •Standardize ways of working across North America, Europe, APAC, and Latam to ensure consistency and predictability.
  • •Automate manual processes using AI tools and internal systems in collaboration with Tech/Data teams.
  • •Define and track KPIs for operational efficiency and quality, and maintain operational playbooks with stakeholder support.

Pay and Benefits

Perks:Health InsuranceDentalGym MembershipMeal AllowanceCommuter BenefitsLearning BudgetChildcare

Key Requirements

  • •Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree).
  • •5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management in fast-paced digital-first organizations.
  • •Strong experience designing and optimizing processes and automating workflows.
  • •Comfortable working with data and defining KPIs to measure operational performance.
  • •Experience with automation tools (e.g., Zapier, Make, Notion, Airtable) and a familiarity/interest in using AI for operational efficiency.
Experience:5+ yearsStrategy/operations consultingMedia operationsMarketing operationsProduction managementSupply chainDigital-first
Education:Bachelor's in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
Skills:Hands-on mindsetCommunicationStakeholder managementMove from strategy to execution
Languages:English
Tech Stack:AIZapierMakeNotionAirtable

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn