Emirates NBD

4 weeks ago

Customer Care Advisor - Dubai (UAE Nationals Only)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide exceptional customer service at Emirates NBD in Dubai, addressing inquiries, promoting banking products, and resolving issues while ensuring compliance with regulations. Cross-sell loans, credit cards and investment accounts, collaborate with branch teams, and participate in ongoing training to maintain high professionalism and customer satisfaction.

Location: Dubai

Workplace: Remote

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Provide excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
•Educate customers about banking products and services to meet their financial needs.
•Identify sales opportunities and cross-sell banking products, such as loans, credit cards, and investment accounts.
•Resolve customer complaints and issues in a timely and professional manner.
•Adhere to banking regulations and procedures to ensure compliance and security.

Key Requirements

•Hold a bachelor's degree or equivalent (Any Specialization).
•General awareness of banking segment.
•Excellent interpersonal skills.
•Attention to detail.
•Problem solving.

Education:Bachelor's

Skills:Interpersonal skillsProblem solvingAttention to detailCustomer serviceTeamwork

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD

Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Emirates NBD

4 weeks ago

Customer Care Advisor - Dubai (UAE Nationals Only)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Remote

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Provide excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
•Educate customers about banking products and services to meet their financial needs.
•Identify sales opportunities and cross-sell banking products, such as loans, credit cards, and investment accounts.
•Resolve customer complaints and issues in a timely and professional manner.
•Adhere to banking regulations and procedures to ensure compliance and security.

Key Requirements

•Hold a bachelor's degree or equivalent (Any Specialization).
•General awareness of banking segment.
•Excellent interpersonal skills.
•Attention to detail.
•Problem solving.

Education:Bachelor's

Skills:Interpersonal skillsProblem solvingAttention to detailCustomer serviceTeamwork

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor