Personal Banker I

Fifth Third Bancorp
Dallas
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Consultative approach","Relationship building","Communication","Sound decision-making"]

Build lasting relationships with existing and prospective customers by delivering an exceptional, consultative banking experience. Process teller transactions while serving as platform staff, proactively reaching out to customers, and tailoring recommendations based on their needs. Maintain product and process knowledge, work with internal partners to resolve issues, and analyze customer credit and financial information to align customers with appropriate solutions—while consistently following risk and ethics expectations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Personal Banker I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build lasting relationships with existing and prospective customers by delivering an exceptional, consultative banking experience. Process teller transactions while serving as platform staff, proactively reaching out to customers, and tailoring recommendations based on their needs. Maintain product and process knowledge, work with internal partners to resolve issues, and analyze customer credit and financial information to align customers with appropriate solutions—while consistently following risk and ethics expectations.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions while adhering to balancing guidelines and responsibly following risk, policies, and procedures.

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Demonstrated ability to build comfort with new household acquisitions and deepen customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Exhibits business acumen and demonstrated ability in making sound decisions.
  • •This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Education:High School
Skills:Customer serviceConsultative approachRelationship buildingCommunicationSound decision-making
Certifications:SAFE ActNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor