Title Administrator

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Analytical thinking","Organizational skills","Communication","Multitasking"]

Review and process automotive titles through the auction workflow in a customer-facing front office. Serve as the first point of contact for onsite visitors, assist customers with title-related needs, verify buyer/seller/vehicle information, and ensure titles are accurate and complete. Apply DMV rules and fee structures to calculate fees, submit requests for duplicates and documents, update internal databases, and handle phones and payment processing without cash handling.

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FursaFursa
Carvana
Carvana
1 day ago

Title Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Review and process automotive titles through the auction workflow in a customer-facing front office. Serve as the first point of contact for onsite visitors, assist customers with title-related needs, verify buyer/seller/vehicle information, and ensure titles are accurate and complete. Apply DMV rules and fee structures to calculate fees, submit requests for duplicates and documents, update internal databases, and handle phones and payment processing without cash handling.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Act as the first point of contact for onsite visitors and direct or guide them appropriately.
  • •Assist customers at the front counter with title needs and provide general customer service as needed.
  • •Accept, review, and analyze titles for accuracy and completeness, identifying corrections or additional documentation.
  • •Calculate estimated title-related fees and complete titles for transfer between buyers and sellers according to jurisdictional requirements.
  • •Answer phones, verify information in internal databases and title paperwork, and process payments without cash handling.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Paid Leave401kLearning Budget

Key Requirements

  • •1 year of previous automotive title experience from an auction, dealership, or state motor vehicle department.
  • •Proficiency with local state Department of Motor Vehicles rules, regulations, and fee structures for title processes.
  • •Must be 18 years of age and have a valid driver’s license that meets the requirements.
  • •High school diploma or GED preferred.
  • •May require active state Department of Motor Vehicles certification for Title and Registration processing (depending on location).
Experience:1+ yearsAutomotiveAutomotive auctionsDealershipsMotor vehicleFront office
Education:High School
Skills:Customer serviceAnalytical thinkingOrganizational skillsCommunicationMultitasking
Licenses:Valid driver's license
Certifications:Notary certification
Languages:English
Tech Stack:Computer systemsInternal databases

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn