Patient Care Coordinator-Delray Beach, FL (Delray Beach (FL), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Relationship building","Customer service","Organization","Patient support"]

Coordinate day-to-day patient care in the clinic by greeting patients, scheduling and confirming appointments, conducting benefit checks and authorizations, and providing first-level support. Place outbound calls for follow-up hearing tests and consultations, maintain patient files, and process payments and orders. Assist licensed professionals with repairs, manage inventory and supplies, and support daily reporting and community outreach event logistics.

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FursaFursa
Sonova
Sonova
12 hours ago

Patient Care Coordinator-Delray Beach, FL (Delray Beach (FL), United States)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Coordinate day-to-day patient care in the clinic by greeting patients, scheduling and confirming appointments, conducting benefit checks and authorizations, and providing first-level support. Place outbound calls for follow-up hearing tests and consultations, maintain patient files, and process payments and orders. Assist licensed professionals with repairs, manage inventory and supplies, and support daily reporting and community outreach event logistics.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and checking patients in/out.
  • •Schedule, confirm, and manage appointments; place outbound calls for follow-up tests, consultations, and evaluations.
  • •Verify insurance benefits and complete authorizations; process payments and associated paperwork.
  • •Maintain patient intake forms and files/notes; collect and process patient orders and verify pickup.
  • •Manage inventory and supplies, submit equipment/facility requests, and support community outreach event planning/logistics.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveHearing Aids

Key Requirements

  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •High School Diploma or equivalent (Associates degree preferred).
  • •Strong professional verbal and written communication skills.
  • •Knowledge of HIPAA regulations; Microsoft Office and Outlook experience required.
Experience:2+ yearsHealthcare
Education:Bachelor's
Skills:CommunicationRelationship buildingCustomer serviceOrganizationPatient support
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website