Business Services Specialist in Product & Customer Offboarding Services (maternity cover)

SEB
Vilnius
Workplace: OnsiteContractEUR 1,700 - 2,400 monthlyFunction: Customer Support (Service Desk)Skills: ["Teamwork","Outgoing","Accuracy","Attention to detail","Ownership","Time management","Prioritization","Communication"]

Support customer offboarding for corporate and private clients by administering customer information, banking products, and account closures. Handle back-office operations such as initiating transfers, providing accurate information to customers and third parties, and investigating incorrect transactions. Collaborate with colleagues and other SEB teams to resolve daily deviations and support process automation and improvement initiatives while maintaining a high service standard.

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FursaFursa
SEB
SEB
1 day ago

Business Services Specialist in Product & Customer Offboarding Services (maternity cover)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support customer offboarding for corporate and private clients by administering customer information, banking products, and account closures. Handle back-office operations such as initiating transfers, providing accurate information to customers and third parties, and investigating incorrect transactions. Collaborate with colleagues and other SEB teams to resolve daily deviations and support process automation and improvement initiatives while maintaining a high service standard.
Location: Vilnius
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Administer customer information, banking products, and account closure for corporate and private customers.
  • •Perform money transfers to other banks or internally.
  • •Provide information to customers, other banks, and third parties.
  • •Investigate and administer incorrect transactions.
  • •Collaborate to resolve daily issues and deviations, and contribute to process automation and learning initiatives.

Pay and Benefits

Salary: EUR 1,700 - 2,400 monthly

Key Requirements

  • •Outgoing and positive team player.
  • •Accurate and attentive to details.
  • •Ability to work in a dynamic environment with numerous banking systems.
  • •Flexible and willing to take ownership, with strong time management and prioritization skills.
  • •Good English language skills (verbal and written).
Skills:TeamworkOutgoingAccuracyAttention to detailOwnershipTime managementPrioritizationCommunication
Languages:English
Tech Stack:Banking systems

Company Brief

SEB
SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial group offering corporate and institutional banking, wealth management, private banking, and asset management services to businesses and private customers across the Nordic and Baltic regions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 1856
WebsiteLinkedIn