2 days ago

Senior Manager, IT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead Corporate IT Infrastructure and Support across identity, endpoint, office technology, SaaS administration, and employee support. Own the operating model for a distributed IT team, drive MFA and identity modernization (Okta Verify, Device Trust, least privilege), and evolve endpoint compliance with Jamf-to-Iru migration and device lifecycle automation. Partner cross-functionally to strengthen onboarding/offboarding access and AI productivity-tool governance, while providing senior escalation support and building scalable support processes.

Location: San Francisco, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead the technology roadmap for Corporate IT Infrastructure and Support across identity, endpoint, office technology, SaaS administration, support operations, and AI productivity-tool governance.
•Own the operating model for a distributed IT team, including prioritization, escalation paths, service metrics, runbooks, change control, and support-quality expectations.
•Drive MFA and identity modernization programs, including Okta Verify, Device Trust, Duo/Beyond Identity retirement, Okta environment audit, and least-privilege remediation.
•Lead endpoint management and device-compliance evolution, including Jamf-to-Iru migration, Mac hardware refresh planning, policy enforcement, and lifecycle automation.
•Establish safe administration and support patterns for AI productivity tools (ChatGPT, Claude/CoWork, Console, Cursor), manage senior escalations, and provide people leadership and performance development for the team.

Pay and Benefits

Salary: USD 159,500 - 199,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid ParentalPaid Leave401kLearning BudgetInternet StipendPhone StipendWellness Stipend

Key Requirements

•At least 8 years of experience in corporate IT, infrastructure, workplace technology, identity/access management, endpoint management, or enterprise SaaS administration.
•2+ years of people-management experience leading IT engineering, infrastructure, support, or workplace technology teams.
•Strong hands-on or architectural depth with Okta/IAM, SSO (SAML/OIDC), SCIM, MFA, device trust, policies, and SaaS provisioning.
•Experience with endpoint management and compliance tooling such as Jamf, Iru, MDM platforms, and device lifecycle/hardware refresh planning.
•Experience building scalable IT support operations, including escalation management, service metrics, runbooks, incident response, and employee support.

Experience:SaaSEnterprise technologyIdentity and access managementEndpoint management

Skills:CommunicationPartnershipJudgmentCoachingDocumentation

Languages:English

Tech Stack:OktaOkta VerifySSOSAMLOIDCSCIMMFADevice TrustDuoBeyond IdentityJamfIruMDMGoogle WorkspaceSlackZoomRipplingLumosIGAJira

Company Brief

Lattice

Provides a people management platform for performance reviews, employee engagement, goal-setting, and career development, helping HR teams align employees, measure performance, and build high-performing cultures.

Industry: HR Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Lattice

2 days ago

Senior Manager, IT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: San Francisco, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead the technology roadmap for Corporate IT Infrastructure and Support across identity, endpoint, office technology, SaaS administration, support operations, and AI productivity-tool governance.
•Own the operating model for a distributed IT team, including prioritization, escalation paths, service metrics, runbooks, change control, and support-quality expectations.
•Drive MFA and identity modernization programs, including Okta Verify, Device Trust, Duo/Beyond Identity retirement, Okta environment audit, and least-privilege remediation.
•Lead endpoint management and device-compliance evolution, including Jamf-to-Iru migration, Mac hardware refresh planning, policy enforcement, and lifecycle automation.
•Establish safe administration and support patterns for AI productivity tools (ChatGPT, Claude/CoWork, Console, Cursor), manage senior escalations, and provide people leadership and performance development for the team.

Pay and Benefits

Salary: USD 159,500 - 199,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid ParentalPaid Leave401kLearning BudgetInternet StipendPhone StipendWellness Stipend

Key Requirements

•At least 8 years of experience in corporate IT, infrastructure, workplace technology, identity/access management, endpoint management, or enterprise SaaS administration.
•2+ years of people-management experience leading IT engineering, infrastructure, support, or workplace technology teams.
•Strong hands-on or architectural depth with Okta/IAM, SSO (SAML/OIDC), SCIM, MFA, device trust, policies, and SaaS provisioning.
•Experience with endpoint management and compliance tooling such as Jamf, Iru, MDM platforms, and device lifecycle/hardware refresh planning.
•Experience building scalable IT support operations, including escalation management, service metrics, runbooks, incident response, and employee support.

Experience:SaaSEnterprise technologyIdentity and access managementEndpoint management

Skills:CommunicationPartnershipJudgmentCoachingDocumentation

Languages:English

Tech Stack:OktaOkta VerifySSOSAMLOIDCSCIMMFADevice TrustDuoBeyond IdentityJamfIruMDMGoogle WorkspaceSlackZoomRipplingLumosIGAJira

Company Brief

Lattice

Industry: HR Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn