Business Analyst (Customer Success)
SpaceX
Redmond, Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Research","Cross-functional collaboration","Project management","Data analysis"]Analyze Starlink consumer metrics to drive subscriber growth and improve user value. You’ll build forecasting models, perform market research and pricing/elasticity analysis, and create dashboards to track KPIs across acquisition, retention, and engagement. Partner cross-functionally with marketing, product, and sales to translate findings into actionable strategies, while identifying data gaps and supporting improvements to data collection for robust consumer use cases.

