Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Strong sales and service skills","Sound judgment","Strong work ethic","Integrity","Time management"]

Provide in-branch, in-person client service by welcoming customers and accurately processing account transactions. Identify and resolve client servicing issues, listen for financial wellness needs, and transition customers to a banker. Use financial wellness tools to support client goals, maintain compliance with audit, security, and banking regulations, and keep teller functions efficient and accurate, including cash drawer balancing and cash-handling procedures.

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FursaFursa
KeyCorp
KeyCorp
3 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide in-branch, in-person client service by welcoming customers and accurately processing account transactions. Identify and resolve client servicing issues, listen for financial wellness needs, and transition customers to a banker. Use financial wellness tools to support client goals, maintain compliance with audit, security, and banking regulations, and keep teller functions efficient and accurate, including cash drawer balancing and cash-handling procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent in-person client service and assist customers with account transactions and servicing needs.
  • •Efficiently perform teller functions in a branch setting with accurate cash handling and balancing.
  • •Proactively identify, resolve, and escalate client servicing issues as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker.
  • •Maintain compliance with KeyBank policies, audit/security procedures, and banking regulations; attend morning huddles and end-of-day debriefs.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experience with cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:Client servicesCash handlingBanking
Education:High School
Skills:Strong sales and service skillsSound judgmentStrong work ethicIntegrityTime management
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn