Sales & Service Lead - Houston Galleria

Alo Yoga
Houston
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Leadership","Customer service","Teamwork","Relationship building"]

The Sales & Service Lead drives exceptional guest experiences on the floor, delivering product education, coaching teammates, and leading selling initiatives to meet engagement and sales targets. This role focuses on client relationship-building, store leadership, and ensuring a service-led environment that differentiates ALO in the retail space, with responsibilities spanning guest connection, analytics-driven improvements, and staff development.

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Alo Yoga
Alo Yoga
4 months ago

Sales & Service Lead - Houston Galleria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

The Sales & Service Lead drives exceptional guest experiences on the floor, delivering product education, coaching teammates, and leading selling initiatives to meet engagement and sales targets. This role focuses on client relationship-building, store leadership, and ensuring a service-led environment that differentiates ALO in the retail space, with responsibilities spanning guest connection, analytics-driven improvements, and staff development.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • •Continue to build the client relationship daily with our customers.
  • •Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • •Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee DiscountFree YogaWellness Stipend

Key Requirements

  • •2+ years prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities demonstrating excellent decision making.
  • •Values feedback, receptive to receiving feedback and eager to provide it.
  • •Excellent interpersonal and written communication skills.
  • •Job Level: Associate (as listed in qualifications)
Experience:2+ yearsRetail
Skills:CommunicationLeadershipCustomer serviceTeamworkRelationship building
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn