Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Adaptability","Relationship building"]

Coordinate end-to-end equipment rentals by responding to inbound leads, guiding customers through the rental process, and ensuring the right equipment is delivered at the right time. Build and maintain relationships with contractors and construction leaders, educate customers on cost savings and efficiency benefits, and promptly resolve inquiries, requests, and complaints. Help drive growth through new sales strategies and improve customer experience using the company’s proprietary T3 platform.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Coordinate end-to-end equipment rentals by responding to inbound leads, guiding customers through the rental process, and ensuring the right equipment is delivered at the right time. Build and maintain relationships with contractors and construction leaders, educate customers on cost savings and efficiency benefits, and promptly resolve inquiries, requests, and complaints. Help drive growth through new sales strategies and improve customer experience using the company’s proprietary T3 platform.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process.
  • •Maintain and nurture customer relationships to ensure high satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Build relationships with contractors and construction company principals and expand the customer base.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid HolidaysGym MembershipVolunteer TimeLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company and stay continuously educated on the latest products and services.
  • •Ability to listen, understand customer problems, and work to resolve inquiries, requests, and complaints promptly.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingAdaptabilityRelationship building
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn