Senior Customer Success Manager, Managed Inference

Own strategic customer relationships with AI-native teams deploying production inference workloads, ensuring they hit performance, reliability, latency, scalability, and cost-optimization goals. Serve as the technical liaison between customers and Crusoe’s engineering org, guiding deployments across managed inference and model serving platforms, including Kubernetes-based solutions. Monitor adoption and inference metrics, coordinate customer journeys with Product/Engineering, deliver training, and drive customer advocacy through success case studies.