Site Reliability Engineer II

Yum! Brands
Anywhere
Workplace: HybridFull timeFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsEducation: bachelorsSkills: ["Cross-region communication"]

Own the Vietnam shift in a global follow-the-sun SRE coverage model, designing schedules, planning coverage, and ensuring holiday/leave coordination. Lead incident escalations for complex, high-severity events and maintain shift readiness with up-to-date runbooks, actionable alerts, and clear escalation paths. Deliver clean handoffs between US and India teams to keep ownership clear across open incidents and in-flight work.

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FursaFursa
Yum! Brands
Yum! Brands
2 days ago

Site Reliability Engineer II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 days ago

Job Summary

Own the Vietnam shift in a global follow-the-sun SRE coverage model, designing schedules, planning coverage, and ensuring holiday/leave coordination. Lead incident escalations for complex, high-severity events and maintain shift readiness with up-to-date runbooks, actionable alerts, and clear escalation paths. Deliver clean handoffs between US and India teams to keep ownership clear across open incidents and in-flight work.
Location: Anywhere
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Own the Vietnam shift within GRE’s global follow-the-sun coverage model, including schedule design, coverage planning, and holiday/leave management.
  • •Ensure clean, structured handoffs to and from US and India teams, with clear ownership transfer on open incidents and in-flight work.
  • •Maintain shift readiness by keeping runbooks current, alerts actionable, and escalation paths clear.
  • •Serve as the escalation point for the Vietnam shift during complex or high-severity incidents.

Key Requirements

  • •5+ years of experience in site reliability engineering, DevOps, infrastructure, or production operations roles.
  • •Hands-on incident response experience with observability and automation, including the technical depth to guide Level 6-7 engineers.
  • •Experience in shift-based, on-call, or follow-the-sun coverage models.
  • •Working knowledge of major cloud providers (AWS preferred) and modern observability tools (Datadog, Prometheus, Grafana).
  • •Kubernetes and infrastructure as code experience (e.g., Terraform), plus understanding of SLI/SLO frameworks and reliability engineering fundamentals.
Experience:5+ years
Education:Bachelor's
Skills:Cross-region communication
Certifications:AWSCKA
Languages:English
Tech Stack:AWSDatadogPrometheusGrafanaKubernetesTerraformSLI/SLOGitOpsPortBackstageAuto-healingAuto-remediation

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
Glassdoor
Glassdoor: 3.7
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