Databricks

4 months ago

Sr Technical Solutions (Backline)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Senior Backline Technical Solutions Engineer focused on resolving critical customer escalations for the Databricks Platform, acting as the technical bridge between support and engineering, vetting issues before routing to engineering, and participating in on-call rotations to ensure issue resolution and product feedback loops.

Location: Japan

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Troubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs.
•Provide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback.
•Help the support team with detailed troubleshooting guides and runbooks.
•Contribute to automation and tooling initiatives to streamline daily troubleshooting.
•Partner with the engineering team and spread awareness of upcoming features and releases.

Key Requirements

•7+ years of industry experience.
•Experience with supporting Java, Scala or Python-based applications.
•Expert in scripting using Python or Shell.
•Linux and network troubleshooting is required.
•Experience with AWS, Azure or GCP related services.

Experience:7+ yearsCloud computingDistributed big data computingData analyticsOpen sourceBig data

Education:Bachelor's

Skills:TroubleshootingCommunicationProblem-solvingTeamwork

Languages:English

Tech Stack:JavaScalaPythonShellLinuxAWSAzureGCPSQL

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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Databricks

4 months ago

Sr Technical Solutions (Backline)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Japan

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Troubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs.
•Provide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback.
•Help the support team with detailed troubleshooting guides and runbooks.
•Contribute to automation and tooling initiatives to streamline daily troubleshooting.
•Partner with the engineering team and spread awareness of upcoming features and releases.

Key Requirements

•7+ years of industry experience.
•Experience with supporting Java, Scala or Python-based applications.
•Expert in scripting using Python or Shell.
•Linux and network troubleshooting is required.
•Experience with AWS, Azure or GCP related services.

Experience:7+ yearsCloud computingDistributed big data computingData analyticsOpen sourceBig data

Education:Bachelor's

Skills:TroubleshootingCommunicationProblem-solvingTeamwork

Languages:English

Tech Stack:JavaScalaPythonShellLinuxAWSAzureGCPSQL

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn